3 Must Read Books for the IT Helpdesk Professional

You love technology. On your day-to-day duties, you write knowledgebase articles. You solve technology problems. You are a savant with a computer. If you are looking to further grow as an IT professional then these books are my go-to, must reads.

1. Time Management for Systems Administrators
   Are you feeling overwhelmed? Have a plethora of responsibilities? You need to order this book today! The book, while dated, is a big credit to how I do my large volume of projects. I remain on task with the ability to focus on a long list of daily, weekly, and monthly assignments due to this book.
2. Learn Windows PowerShell in a Month of Lunches
   Do you work in a Windows environment? If yes, then PowerShell is an unquestionable tool that has to be a part of your tool set. PowerShell allows you to configure any windows systems with ease. It allows automation of repetitive tasks. Scripting helps you learn in-depth the systems you mange. Once you complete this book, a bonus book to read is Learn PowerShell Toolmaking in a Month of Lunches.
3. The Phoenix Project
   This is a book on business and leadership. The big takeaway is how IT is a member of every business unit (or should be). In the end, it helped me transition my thoughts to think with the larger picture in my head. That is, keep the entire business workflow in the forefront of my mind.

As a post-collegiate, avid reader, my goal was not to provide a long list of every book I have read. Google exists for that reason. The simple list of books provided me the most growth as an IT professional. If you read these books today, you will experience your professional value grow.

Have you read my top three books? What were your thoughts?
What are your top three most impressionable books that have bolstered your career? Please share your experience or powerful books in the comments below. I enjoy hearing from the community and welcome further additions to my reading list!