Get-Info -Information Technology

Jeremiah Strong

Manager of Systems Administration who believes in the power of technology, the elegance of simplicity, and the undeniable greatness of cookie dough (with milk, of course).

3 Must Read Books for the IT Helpdesk Professional

May 27, 2020 1 minute read

Three books that will bolster your professional growth as an IT professional!

Fix Directory Importer After Upgrade to Track-It! 11.4 Service Pack 2

May 13, 2020 less than 1 minute read

After upgrading from Track-It! 11.4 SP1 to SP2, the Directory Importer broke due to incorrect login credentials. This is how you can fix it.

CaseWare Cloud: the Good, the Bad, and the Meh

May 7, 2020 2 minute read

Thinking of moving your on-premises CaseWare Working Papers Solution to CaseWare Cloud? Read this review from an Administrator and management perspective.

Extract MSI from CaseWare Connector Executable

March 29, 2020 less than 1 minute read

Get the MSI executable for CaseWare Connector to make deployment easier!

Cloud Voicemail: Transfer the Call Fail - Solved

February 8, 2020 1 minute read

Upon migrating from Unified Messaging (UM) to Cloud Voicemail (CV), the call answer rule to transfer a call randomly broke.